Updated August 2022
Pinch Hitter Shoes L.L.C.
WHEN DO WE COLLECT INFORMATION?
We may collect information about you anytime you visit our website, for example, when you
· “Surf” or browse our website
· Access and order products through our website
· Contact us via email, US Postal service, over the telephone or in any other form
· Subscribe to participate in any of our promotions
· Request information about products and services
· Visit any of our participating stores
WHAT INFORMATION DO WE COLLECT?
The information we collect from you or about you may vary depending on how you use the Website, your visits to our participating stores, our partners, and information you elect to give to us. The information we collect comes in two formats – personally identifiable information and non-personally identifiable information. Personally identifiable information is any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number. Non-personally identifiable information consists of information that does not by itself identify an individual. This information generally includes anonymous information about an individual’s use of the Website that includes, among other things, information concerning date and time of visit, the pages of the Website visited, path through the Website, IP address, the type of browser and operating system used.
WHAT DO WE USE YOUR INFORMATION FOR?
Any or all of the information collected may be used in one of the following ways:
- To make your experience on our site more personal; it helps us to better understand your taste and style thus providing items more favorable to you.
- To improve function and east of using, we are always looking for ways to improve our site making it a better experience for you.
- To aid in exceptional customer service; your information helps us to respond to your request and needs quickly and accurately.
- To process transactions in a timely fashion
- To periodically send you emails — the email address you provide for order processing will only be used to send you information and updates pertaining to your order; if you decide to opt-in to our mailing list, you will receive emails that may include company news, updates on your order, new styles and promotions etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION?
We diligently install and monitor a number of security measures to ensure your personal information is secure when you place an order on our website.
We have enlisted the use of a secure server. All sensitive/credit card and credit information is transmitted via Stripe.com USA technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After each and every transaction, your private information (credit cards, social security numbers, financials, etc.) will no longer be stored on our servers.
Unfortunately, as strict as our secure systems are, transmission of information via the internet cannot be completely secure. Although we do our best to protect your personal information, we cannot guarantee our security measures will never be compromised. We are not responsible for circumstances of any privacy settings or security measures is beyond our control.
We ask that when using pinchhittershoes.com, that you ensure that there is no unauthorized access to your account information by limiting access to your computer or other device, not sharing passwords and by signing off completely and logging out after you have finished accessing your account.
Yes. If you allow it to. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Should you choose to, you can opt to have your computer alert you each time a cookie is sent or you can choose to turn off all cookies from your internet browser settings. Although, like most websites, turning off cookies will limit the proper function of some of our services
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to trusted third parties who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on the Website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites and encourage you to read and fully understand their privacy policies as they are completely separate from Pinch Hitter Shoes. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these sites.
CHILDREN AND THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address below.
In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not intentionally collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older. If you are under the age of sixteen, you should not register, order, purchase or provide information to or from us and you should only use this Website with the supervision of a parent or guardian. If you have knowledge that a child under the age of sixteen has submitted personal information to us, please email us at firstname.lastname@example.org and we will remove that child’s personal information from our files.
Pinch Hitter Shoes
P.O. Box 9638
Marina del Rey, CA 90295